Notice to doctors: you are not helping your patients one
tiny bit by decorating your exam rooms with those ghastly human anatomy
posters.
When I go to see the doctor, it is with a reasonable
expectation that I am going to feel better by doing so. If it’s the annual
check-up, I convince myself that it is in my best interest to go if only to get
the reassuring news that there is nothing whatever wrong. Or even on the occasions when my primary care
physician sends me along to specialists whose opinions are usually sought when
there might just be something serious going on, I figure that these
professionals will at least have some comforting words or a treatment plan or something
that will ease my anxiety, such as words to the effect of, “here’s what wrong
with you.” (Now I know, thank you!) So, unless the news is about to be catastrophic,
I certainly don’t expect to be scared to death by décor. Doctors’ offices are
no place for the squeamish.
Now, doctors study anatomy for years, so they probably have
had a chance to get used to the sight of guts and such. The last anatomy I
studied was a frog’s in grade 12 biology class. And that made me nauseous. So, you can understand why
I don’t like to look at giant illustrations of the human interior,
especially the poster labeled, Diseases of the Human Digestive Tract, which
shows all the lesions, polyps, ulcers, tumors and carbuncles the body is
capable of producing. This is not the least bit helpful for someone like me who
developed Reader’s Digest Syndrome at an early age (RDS, as it is known to
sufferers, is a disease caused by reading gruesome, detailed accounts of human
suffering in your parents’ monthly issues of Reader’s Digest imagining that you
have every ailment going, even though you are only 9 and don’t even have a
prostate.)
I was in such an exam room this past week. It was tiny. All
four walls were plastered with grisly posters. I had forgotten to take a
magazine in with me and still don’t own an iPhone, so I was stuck with no
diversions. I could almost bring myself to glance at one illustration detailing
the liver with all its lobes and ducts, but I only looked at it for a second. And
there was nowhere else to look! Every which way I turned there was the entire
body cavity staring at me – enlarged to such a degree that the parts looked
like they came out of a giant Sasquatch. My eyes darted around the room. I started
to sweat. It was like a horror movie. I finally landed on a small notice above
the sink telling staff that they should wash their hands between patients. I
was staring at it when the zombie… er, nurse came in. I think I might have shrieked. “Just
need to take your blood pressure,” she chirped cheerily. “Oooh! 155 over 90! A
bit high today!” No kidding.
O.K., I recognize the benefit doctors might find in having pictures
handy to show patients who are a bit dyslexic on anatomy. But really, don’t we
all know where the large intestine is located by this time? Remember the frog?
(Do frogs have them? I think I remember a tiny amphibian bowel in that high
school dissection class.) But why not
use flash cards to explain the fine points? Or a cute little plastic model?
Something that can be tucked away in a cupboard, out of view, thank you very
much. Anything but a poster!
By contrast, my kindly primary physician has beautiful
photographs of nature scenes in his exam rooms. They are very soothing. My
chiropractor’s office has lifestyle posters. His receptionist team sometimes
decorates the waiting room in themes and dresses up in costumes to coordinate. Every month they prop a plastic spine up
on the counter with a talking bubble taped to it telling us what the “Disc of
the Month” has to say. This month it was
C4’s turn. Honestly, isn’t this so much
cuter than scaring people half to death with a medical poster? My blood
pressure is already high enough!